Privacy Policy

Last updated 30 August 2026.

This Privacy Policy explains how Vintage Briefcase Company (a division of Caruso Consulting Co Ltd, "we", "us" or "our") collects, uses, shares and protects your personal information when you visit vintagebriefcase.com or buy from us. We collect as little as we can, and we are plain about what we do with it.

Information We Collect

This site has no user accounts and no comments section, so there is nothing to collect there. What we do collect:

• Checkout details: your name, delivery and billing address, email address and phone number, collected when you place an order so we can fulfil and deliver it.
• Payment information: handled entirely by our payment processors, Stripe and PayPal, over encrypted connections. We never see or store your full card number.
• Order records: what you bought, when, and where it was sent, kept so we can handle support, returns and our tax obligations.
• Messages you send us: if you email us or use a form on this site, we keep the message so we can reply and follow up.

Cookies & Browser Storage

Our cookie use is minimal:

• Your shopping cart is kept in your own browser's storage. It stays on your device and is not sent to us until you check out.
• Analytics runs only if it is enabled on the site and you accept it through the cookie banner. It helps us see which pages are used so we can improve them.
• Checkout happens on Stripe's or PayPal's own pages, which set their own cookies under their own privacy policies.

We do not use advertising trackers, and we do not sell your personal data. For the full detail see our Cookie Policy.

How We Use Your Information

• To process and deliver your orders and provide customer support.
• To send order confirmations and delivery updates by email.
• To prevent fraud and keep our store secure.
• To comply with our legal and tax obligations.

How We Share Information

We share data only as needed to run the store: with Stripe or PayPal to take your payment, with delivery couriers to get your order to you, and with an analytics provider if analytics is enabled and you have accepted it. We require these partners to protect your data and use it only for the services they provide to us. We may also disclose information where required by law.

Data Retention

We keep personal data only as long as necessary for the purposes set out in this policy, including meeting legal, accounting and reporting requirements. When data is no longer needed, we securely delete or anonymise it.

Your Rights

You can, at any time:

• Ask for a copy of the personal data we hold about you.
• Ask us to correct data that is inaccurate.
• Ask us to erase your data, except records we must keep by law, such as tax records of completed orders.
• Object to any processing you are not comfortable with.

To exercise any of these rights, email us at theteam@customersupport.care. A real person will reply within 24 hours, and we will act on your request within the timeframe required by applicable law.

Data Security

We use appropriate technical and organisational measures to protect your data, including encrypted (SSL) connections across the site and at checkout. No method of transmission over the internet is completely secure, but we work hard to safeguard your information.

Children's Privacy

Our store is intended for adults. We do not knowingly collect personal data from children under 16. If you believe a child has provided us with data, please contact us so we can remove it.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised "last updated" date.

Contact Us

Vintage Briefcase Company, a division of Caruso Consulting Co Ltd
USA administration office: 1370 N St Andrews Pl, Los Angeles, CA 90028, United States
Regional office and warehouse, South East Asia: 33/22 Lamlaung Resort, Moo 3, T.Lampakbea, Banlaem, Phetchaburi 76000, Thailand
Company registration (Thailand): 0765554000332
Email: theteam@customersupport.care
International call centre: +66 98 391 3877